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  Kris Sorbie was one Scruples Symposium’s guest at Riviera Maya, Mexico. Scruples Symposium brought launches, educators and special guests to Riviera Maya, Mexico this week.

 

這周位於墨西哥的馬雅海濱迎來了Scruples Symposium(北美洲知名品牌) 的新品發表會,教育家和特別來賓;Kris Sorbie是其中的一位嘉賓。

 

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We all have our little pet peeves; the things that seem inconsequential to everyone else but make us annoyed. To some it may seem like we are being anal, but believe it or not, those little things can add up to an enormous negative impact. Whenever I go into a business, I make it a point to assess how I am treated and how the staff conducts and presents themselves. It always helps me get an overall view of the business as a whole, and to pinpoint what other, larger problems could be lurking underneath.

每個人都有自己的眉眉角角;就是那些對其他人來講沒什麼大不了,但卻會讓我們抓狂的事情。對某些人來說我們好像很龜毛,但是信不信由你,這些小事情足以累積成一個巨大的負面影響。無論我什麼時候去一家店,我一定會評估自己如何被接待,店員又如何執行與表現自己。此舉總是可以幫助我以更全面的視角看待一家店並指出有什麼其他較大的可能性隱憂存在。

Yes, I am judging you and so are your clients.

沒錯,我就是在審視你,但你的顧客也如此。

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